Performance Horse Nutrition®, LLC Privacy Policy

Performance Horse Nutrition®, LLC (“PHN,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website and online store at performancehorsenutrition.com.

By using our website, submitting a form, or making a purchase, you agree to the practices described in this Privacy Policy.

1. Information We Collect

 A. Information You Provide Directly

We collect personal information when you:

  • Make a purchase
  • Create or update an account
  • Submit a contact form
  • Sign up for newsletters or educational updates
  • Register for events
  • Communicate with us by email or phone

This may include:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through our payment provider; we do not store full credit card numbers)
  • Any information you choose to include in a message or form submission

We refer to this as Order Information or Customer Information.

B. Device & Browsing Information

When you visit our site, we automatically collect certain information about your device and browsing activity, including:

  • IP address
  • Browser type
  • Time zone
  • Pages viewed
  • Referring websites or search terms
  • Interaction patterns on our site

We collect this using:

  • Cookies
  • Log files
  • Web beacons, tags, and pixels
  • Analytics tools (e.g., Google Analytics, Meta Pixel)

We refer to this as Device Information.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Communicate with you about your purchase
  • Respond to questions submitted through our contact forms
  • Send newsletters or educational updates when you opt in
  • Improve our website, content, and user experience
  • Analyze site traffic and performance
  • Detect and prevent fraud or security issues
  • Comply with legal obligations

We do not sell your personal information.

3. Sharing Your Information

We may share your information with trusted third‑party service providers who help us operate our business, including:

  • Payment processors
  • Shipping carriers
  • Email marketing platforms
  • Website hosting providers
  • Analytics and advertising partners
  • E‑commerce platforms

These partners are only permitted to use your information as necessary to perform services on our behalf.

We may also share information if required to comply with laws, regulations, subpoenas, or lawful requests.

4. Cookies & Analytics

We use cookies and similar technologies to:

  • Enable essential site functions
  • Understand how visitors use our site
  • Improve performance and user experience
  • Support advertising or retargeting (if enabled)

You can manage cookie preferences through your browser settings.

5. Behavioral Advertising (If Applicable)

If we use advertising tools such as Google Ads or Meta Pixel, these tools may use cookies to deliver ads that are more relevant to your interests.

You can adjust your ad preferences directly through:

  • Google Ads Settings
  • Facebook Ad Preferences
  • Your browser’s privacy settings

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request corrections
  • Request deletion
  • Opt out of marketing communications

To exercise these rights, contact us at info@performancehorsenutrition.com.

7. Data Retention

We retain Order Information for our records unless and until you request deletion, except where retention is required for legal, tax, or accounting purposes.

8. Minors

Our website and online store are not intended for individuals under 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. The updated version will be posted on this page.

Last Updated: [02/2026]

10. Contact Us

If you have questions about this Privacy Policy or would like to make a request, contact us at:

info@performancehorsenutrition.com
Performance Horse Nutrition®, LLC
967 Haas Rd
Weiser, ID 83672
United States